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MM promotes the relationship with the local area and its citizens through the implementation of outreach and community engagement initiatives, implementing social interventions within the ERP estate and involving citizens through initiatives organized at the “Centrale dell’Acqua”.
The social interventions promoted by MM within the ERP estate aim to spread a sense of identity and belonging among tenants, creating resilient communities where they can feel like protagonists in the development of the place where they live.
In 2022, MM created, within the Housing Division, the Social Management Office with the aim of experimenting with an innovative management model, in which the traditional functions of property and facility management are integrated with social and territorial accompaniment and promotion, in order to improve the quality of housing in working-class neighborhoods.
The Social Management Office coordinates social engagement activities, housing accompaniment, and relations with Tenant Committees, Social Custodial Service, Territorial Locations, and Third Sector entities in complementary housing projects.
The objectives of the social interventions carried out by MM are described below:
MM is committed to improving the quality of living in neighborhoods, fostering safety, decorum and social cohesion, and giving support to those experiencing situations of social and economic fragility.
There are numerous activities carried out in order to help tenants feel part of the neighborhood in which they live:
Among the initiatives in place is combating energy poverty, that is, developing initiatives to combat energy poverty and raise community awareness.
MM complements housing interventions with solidarity-oriented tenant engagement pathways, fostering collective regenerative actions capable of re-designing the way people inhabit their homes.
The activities carried out are as follows:
Projects fielded include:
MM, together with the Social Management Office, is committed to meeting the widespread need for sociability by enhancing living places, making them unconventional spaces for gathering, where culture can be spread.
Throughout the year, numerous cultural initiatives are organized:
Some events organized during 2023 were:
The “Centrale dell’Acqua” of Milan constitutes one of the oldest plants of the Milanese aqueduct, operating from 1906 until the 1980s. MM oversaw the redevelopment project that made the Power Plant a cultural and multipurpose spaceinterally dedicated to water and sustainability issues. Since its inauguration in 2018, Centrale has become a place of inclusion, dissemination, culture and encounter for Milan, available to citizens and in constant dialogue with the territory and institutions.
2023 confirmed the Centrale’s vocation as a cultural and popularizing center of international standing for the benefit of the citizenry. The #InCentrale cultural program is full of events and guests, with at least one event per week in attendance and live on the Centrale’s social channels, and many collaborations (including Italian Institute of Technology, National Institute of Nuclear Physics, Municipality of Milan, Politecnico of Milan, University of Milan, Order of Architects, Order of Engineers, La Milanesiana, Verde & Blu Festival, CNR, University of Turin, Piano City, Palazzo Marino in Musica, Ocean Week, Pianeta Mare Film Festival, Operitage).
In five years of operation, the “Centrale dell’Acqua” has managed to establish itself as one of Milan’s most educationally active museums, becoming a reference point for schools in the Milan area on environmental issues and education on the rational use of water resources.
There are two significant peculiarities of the Centrale’s educational offerings: gratuitousness, which by corporate choice ensures the widest accessibility and inclusion, and the focus on differentiated languages, which allows it to address different school orders (from kindergarten through upper secondary school).
Activities with schools are complemented by proposals aimed at families, particularly with the offer of children’s campuses, which in 2023 garnered 207 participants allowing them to spend the periods when schools are closed in the Museum, having fun in qualified social activities under the banner of science and environmental education. A common thread running through the campuses was water, understood as an indispensable element for the life of the Planet, but also as a resource that has made the city of Milan great, enhancing MM’s actions in managing the water service.
MM’s technical expertise in water service management is being made available to the Municipality of Milnao and other investees to support international cooperation actions under the City to City Cooperation, strategic line,which aims to support and enhance exchanges of best practices and transfer of capacity building among cities around the world.
SUSTAINABILITY
